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  • #16089

    When you click on the “Submit New” icon a box comes so you can Submit News at the end of this box it has the word “undefined” how do you remove it or what is it for?




    Hi Danny,

    Can you post a link to your site? specifically the one you are mentioning above.




    Sorry thought it is linked via my profile!


    And it is also on the standard templates


    Hi Danny,

    The undefined is caused by that invasive ‘Text Chat With Us’ widget you have on the bottom right. If you look on Chrome, a piece of it embeds into the news popup and Facebook is in the mix too. I would get rid of it since its causing a large number of errors as well:

    Unable to post message to http://secure.livechatinc.com. Recipient has origin http://www.zzz.co.nz.

    x.postMessage tracking.js:56

    l.send tracking.js:58

    d.checkIfTabActive.fnBlur tracking.js:67

    Unsafe JavaScript attempt to access frame with URL http://www.zzz.co.nz/ from frame with URL http://static.ak.facebook.com/connect/xd_arbiter.php?version=11#channel=f3546da558&origin=http%3A%2F%2Fsecure.livechatinc.com&channel_path=%2Flicence%2F1177631%2Fopen_chat.cgi%3Fgroups%3D0%26embedded%3D25%26session_id%3DS1346964071.44841fda80%26fb_xd_fragment%23xd_sig%3Df130428a74%26. Domains, protocols and ports must match.

    Unsafe JavaScript attempt to access frame with URL http://www.zzz.co.nz/ from frame with URL https://s-static.ak.facebook.com/connect/xd_arbiter.php?version=11#channel=f3546da558&origin=http%3A%2F%2Fsecure.livechatinc.com&channel_path=%2Flicence%2F1177631%2Fopen_chat.cgi%3Fgroups%3D0%26embedded%3D25%26session_id%3DS1346964071.44841fda80%26fb_xd_fragment%23xd_sig%3Df130428a74%26. Domains, protocols and ports must match.




    Ok go to this link http://www.kriesi.at/themedemo/?theme=newscast click on “Submit New” see the “undefined” word in there as well I am sure they are not running live support as well.

    I will look for a widget for live support so it does not come up with errors.





    Sorry about that, I didn’t realize it was on the demo since it wasn’t there the last time I looked. While we investigate this here is a band-aid so at least it won’t be visible. Please put this in the Quick CSS in the backend:

    .pp_description {visibility: hidden}



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