Viewing 9 posts - 1 through 9 (of 9 total)
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  • April 13, 2016 at 4:00 pm #612861
    AirstreamCoach

    Hi. I just did the update to Enfold and now a large portion of my content is missing. please help. Headline titles, photos, etc. not showing up. please help. link and signin info below.

    April 13, 2016 at 4:03 pm #612867
    Yigit

    Hey AirstreamCoach!

    Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

    Regards,
    Yigit

    April 13, 2016 at 4:15 pm #612877
    SIMarketing

    I am having the same issue. Areas of text blocks, images in logo sliders, etc are missing on pages that otherwise load correctly. Also, when I view the source on the pages in browser the text content is present – just not visible on page. Yesterday it displayed properly.

    Clearing browser cache did not help.

    I am on WordPress version 4.5 and Enfold version 3.5.1.

    April 13, 2016 at 4:16 pm #612881
    AirstreamCoach

    phew. thanks.

    April 13, 2016 at 4:20 pm #612890
    Yigit

    Hi!


    @simarketing     Please update Enfold to the latest version 3.5.2 – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    @airstreamcoach     You are welcome :)

    Cheers!
    Yigit

    April 13, 2016 at 4:27 pm #612900
    SIMarketing

    Hi Yigit,

    Thanks for the quick response. I understand the importance of updating, but why would my site which was previously working have sudden issues? I am hesitant to update the theme without fully understanding the issue I have encountered. Is the missing content a bug that was resolved in this new update?

    April 13, 2016 at 4:30 pm #612907
    Yigit

    Hi!


    @simarketing     You are currently using WordPress 4.5 which is the latest version. Enfold 3.5.2 was released to bring the compatibility with WordPress 4.5. You can either downgrade WordPress or update Enfold. We always recommend keeping the theme, WordPress and plugins up-to-date :)

    Regards,
    Yigit

    April 13, 2016 at 4:51 pm #612928
    SIMarketing

    Ok, updating the theme to the latest version fixed my issue. After closer inspection, I see that WP 4.5 was just released and that my hosting provider updated to that automatically. It is unfortunate that the theme broke because of that, but glad it is fixed.

    Thank you.

    April 13, 2016 at 4:52 pm #612930
    Yigit

    Hey!

    You are welcome!
    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Best regards,
    Yigit

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