Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #487739

    Hi,
    I had to work on a website so before buying I have downloaded a demo version of Enfold from the Internet and Installed on my Server. It seems to be working ok and I purchased the same. Now when I am trying to update it on my server using the API Key and themeforest Username it is showing that it already has an updated version where as it is still running on old 2.5.4 . I recently upgraded my WordPress to 4.2.4 and PHP to 5.4 .
    Also my Avia layout is not working. Kindly help.
    Thank you

    • This topic was modified 8 years, 7 months ago by abhisheik.
    #487744

    Hi abhisheik!

    Please try updating the theme via FTP manually this time – http://kriesi.at/documentation/enfold/updating-your-theme-files/
    and make sure that your API key is correct. If it is, you should receive upcoming updates.

    Regards,
    Yigit

    #488050

    Hello Yigit, Thanks for the prompt reply. I updated as suggested and it worked. However I am having another issue now. My layer slider is not working. I tried the basic Fullwidth Easy Slider and this is also not working. Can u suggest

    • This reply was modified 8 years, 7 months ago by abhisheik.
    #488163

    Hi,

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Regards,
    Rikard

    #488236

    Hello,
    Here are the details. One more thing. I could see the slider from Mobile browser but not Computer.

    • This reply was modified 8 years, 7 months ago by abhisheik.
    #488348

    Hello,
    In addition to the LayerSlider problem, the same seems to work on Safari but not Google Chrome Browser. I cleared the history and cleared all caches, still the problem persists.

    Also lot of texts blocks are uneditable showing additional CDATA tags.

    I created a dummy page with layer slider and other animated contents,. They seems to be working in Safari ok but in Chrome its blank.
    http://agmpl.in/1506-2/

    • This reply was modified 8 years, 7 months ago by abhisheik.
    #488588

    Hi,

    Could you try to disable your caching plugins to see if that helps?

    Regards,
    Rikard

    #488812

    Hello,

    I have installed w3 total cache which i tried disabling clearing all cache of wp and browser. Still not effect.

    I have provided my login credentials. Can you kindly check.

    #489311

    Seems you are using some sort of Cloudflare optimization, try disabling that first.

    Cheers!
    Josue

    #489532

    Thanks a lot Josue. Disabling Cloudflare worked. However when I re-enabled the same it stopped working. Do i have to clear some kind of cache on cloudflare?

    Regards

    Abhisheik

    #489731
Viewing 11 posts - 1 through 11 (of 11 total)
  • You must be logged in to reply to this topic.