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  • #673350

    I updated the Enfold theme and now the site is down. Please help ASAP.

    Fatal error: Call to undefined function avia_get_option() in /home/url (see below for url) /public_html/wp-content/themes/enfold-child/header.php on line 5

    This is the code in the child theme header: <?php
    global $avia_config;

    $style = $avia_config[‘box_class’];
    $responsive = avia_get_option(‘responsive_active’) != “disabled” ? “responsive” : “fixed_layout”;
    $blank = isset($avia_config[‘template’]) ? $avia_config[‘template’] : “”;
    $av_lightbox = avia_get_option(‘lightbox_active’) != “disabled” ? ‘av-default-lightbox’ : ‘av-custom-lightbox’;
    $preloader = avia_get_option(‘preloader’) == “preloader” ? ‘av-preloader-active av-preloader-enabled’ : ‘av-preloader-disabled’;
    $sidebar_styling = avia_get_option(‘sidebar_styling’);
    ?>

    #673355

    I had to restore the backup to bring the site live. Please advise on how I can update the theme without breaking the site…

    #673429

    Hi,

    Could you please also provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    #677171

    Okay, I have created a user for you. This is an issue that I am apparently having with all of my purchased enfold themes so if you can tell me why I can not update without issues that would be great.

    I am also getting multiple plugin errors so I do not know what the hell is going on.

    #677223

    I had to comment out the functions file in the child theme because of the error above. Not sur ewhy?

    #677224

    Hi,

    Did you select update theme from WP Admin > Dashboard > Updates > Update Theme and got an issue ?

    In that case please download a latest copy of the theme from themeforest and replace the theme folder via FTP in wp-content\themeshttp://vimeo.com/67209750

    Let us know if issue remains.

    Best regards,
    Vinay

    #677794

    Hi, Okay I did it as you suggested now the map does not work. Please see below.

    #679260

    Hi,

    Google services like the map feature is now constrained to work with an API key. It is easy to get the Google API key please refer to this link

    Add your API key in the theme options Enfold > Google Services

    While setting up the API key make sure to add /* at the end of your site name in the API options.

    Example http://kriesi.at/*

    Best regards,
    Vinay

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