Hello, I found this theme last year online for free (WP newbie, it said it was free). I recently ran into some issues where it won't create anymore templates within the template builder. So I searched for a support forum and found your site, realized it was a paid theme, and of course I went ahead and I have bought the theme from Theme Forest and registered it. How do I replace the version I installed last year in WP with the new Propulsion version with my license, without losing anything from my site? Is there someone I can email to more privately?
Updating theme
17 posts from 7 voices- Started 3 months ago by Lindsey
- Latest reply from Nick
- This topic is not a support question
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Devin
ModeratorHey Lindsey,
Glad you found your way to the proper place to purchase :)
How many of the dynamic templates do you have so far? I know we have seen some users reach situations where there are too many and the server isn't able to handle creating anymore. This was in the 30-50 range if I remember correctly.
As for updating, the file you get from Themeforest is actually not the theme file. Its a zip containing the documentation, the license information, PSD and then a zipped version of the theme which can be used to install and update. That zipped version of the theme will work and you shouldn't lose any of the settings in theme admin as long as the theme has the same name (IE propulsion)..
Regards,
Devin
Posted 3 months ago # -
Thanks Devin.
Yeah, I felt like a robber and in no way am I! I unzipped it last night and uploaded the child folder to WP and configured it today so all is working now.
My site has a page for each herb, which uses a template from the Template Builder. So for example, I have Burdock, Dandelion, Red Clover, Lemon, Ginger, etc. I currently have around 90 of these, and each has their own portfolio where their respective category is tagged so that their own page shows a portfolio with their own ingredient in the recipes. I have about 15 more that I need to do but it seems from reading your response, that it has reached it's limit. Is this correct?
Is there any way to modify on the backend and increase the number limit? Or does this mean I need to contact my server and upgrade something (not sure). I'm really hoping there is a work-around, as this is vital to my company.
Thanks for all your help.
One more thing - when I switched to the legit theme, my menu is glitchy and flickering. I'm not sure what would cause this, since I think I have the most up-to-date version (1.8) now. Do you mind taking a look at my site, please?
Thank you sincerely,
LindseyPosted 3 months ago # -
Ismael
ModeratorHi,
Is http://www.toxicfreechallenge.com/ your site?
I can't see any glitch on the menu..
Regards,
IsmaelPosted 3 months ago # -
RichardRazo
MemberI'm would like advice on updating the Theme version from 1.2.1 to the latest (1.7). We are running WP version 3.5. My concern is it breaking any settings I have in theme options, template builder etc... I read above Devin suggesting these settings shouldn't get overwritten but I just want to double check.
I tired uploading the new version via the admin Install Themes.. but it fails:
"Unpacking the package…
Installing the theme…
Destination folder already exists. /home/totoweb/public_html/wp-content/themes/propulsion/
Theme install failed."So, my question is am I doing it right/do I have to use FTP? If I have to update the theme files via FTP are there certain files to exclude to not overwrite to ensure I don't mess up any of the theme settings I currently have with v.1.2.1 of the theme?
p.s. Does anyone know why when I updated the WP to a recent version of 3.5 the WYSIWYG buttons don't work. In fact I can't switch from Design mode to HTML mode? I hope upgrading the theme will resolve/fix this.
Thanks,
RichardPosted 3 months ago # -
If you didn't modify the theme files (stylesheets, etc.) you don't need to worry about the settings,etc. Just upload the new theme files and overwrite the old files. Maybe this will also solve the WYSIWYG buttons button issue. If not try to deactivate all third party plugins maybe a plugin is not compatible with WP3.5.
Posted 3 months ago # -
We're are not aware of any issues with the wysiwyg editor (no bug reports, etc. yet). You can try following:
1) Re-install all wordpress files (3.5) via ftp (download the zip file from here: http://wordpress.org/download/ , unzip it and upload the files via ftp)
2) Re-install the theme files.
3) Go to the editor page, activate Firebug or Chrome dev tools, switch to the "Console" and check if you get any javascript errors when you click on the "Visual" or "HTML" tab.
Posted 3 months ago # -
Nick
ModeratorHi,
I made a video where I take you through the whole process of updating when you have customizations so as not to lose them.
https://docs.google.com/file/d/0B8hqGBMSfHtKRkJlN0pyNVNDSkk/edit?usp=sharing
It's a bit slow but I wanted to make sure I cover all the bases for new people who don't know what ftp is.
Thanks,
Nick
Posted 2 months ago #
Topic Closed
This topic has been closed to new replies.
Create a new thread and tell me what problems you are encountering and what you want to know. 
There is no step 3 :) 
