Viewing 17 posts - 1 through 17 (of 17 total)
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  • #19919

    Hello, I found this theme last year online for free (WP newbie, it said it was free). I recently ran into some issues where it won’t create anymore templates within the template builder. So I searched for a support forum and found your site, realized it was a paid theme, and of course I went ahead and I have bought the theme from Theme Forest and registered it. How do I replace the version I installed last year in WP with the new Propulsion version with my license, without losing anything from my site? Is there someone I can email to more privately?

    #105522

    I tried to install the paid theme just now and it failed because it contains no styles.css file. I’m not sure if I am going about all of this the right way. Thanks for your help.

    #105523

    Hey Lindsey,

    Glad you found your way to the proper place to purchase :)

    How many of the dynamic templates do you have so far? I know we have seen some users reach situations where there are too many and the server isn’t able to handle creating anymore. This was in the 30-50 range if I remember correctly.

    As for updating, the file you get from Themeforest is actually not the theme file. Its a zip containing the documentation, the license information, PSD and then a zipped version of the theme which can be used to install and update. That zipped version of the theme will work and you shouldn’t lose any of the settings in theme admin as long as the theme has the same name (IE propulsion)..

    Regards,

    Devin

    #105524

    Thanks Devin.

    Yeah, I felt like a robber and in no way am I! I unzipped it last night and uploaded the child folder to WP and configured it today so all is working now.

    My site has a page for each herb, which uses a template from the Template Builder. So for example, I have Burdock, Dandelion, Red Clover, Lemon, Ginger, etc. I currently have around 90 of these, and each has their own portfolio where their respective category is tagged so that their own page shows a portfolio with their own ingredient in the recipes. I have about 15 more that I need to do but it seems from reading your response, that it has reached it’s limit. Is this correct?

    Is there any way to modify on the backend and increase the number limit? Or does this mean I need to contact my server and upgrade something (not sure). I’m really hoping there is a work-around, as this is vital to my company.

    Thanks for all your help.

    One more thing – when I switched to the legit theme, my menu is glitchy and flickering. I’m not sure what would cause this, since I think I have the most up-to-date version (1.8) now. Do you mind taking a look at my site, please?

    Thank you sincerely,

    Lindsey

    #105525

    Hi,

    Is http://www.toxicfreechallenge.com/ your site?

    I can’t see any glitch on the menu..

    Regards,

    Ismael

    #105526

    Yes. I was seeing it for about an hour and a half, but it’s stopped now. I haven’t done anything… so I’m not sure what happened. It was glitching in both FF and Safari.

    #105527

    Hi,

    I checked your site using Chrome, Firefox and Safari and the menu seems to work just fine. I hope it is fixed now.

    Regards,

    Ismael

    #105528

    Thank you, it seems jumpy to me, and sometimes displays a “ghost” menu when I’ve already hovered off of it. I think it’s a memory issue, and I’m looking into it. Thank you everyone for all your help.

    #105529

    Hi Lindsey,

    Glad we could help. :)

    Cheers,

    Ismael

    #105530

    Just doubled my RAM, and it’s working fine now. Thank you!

    #105531

    Hey,

    Glad it is fixed. :)

    Regards,

    Ismael

    #105532

    I’m would like advice on updating the Theme version from 1.2.1 to the latest (1.7). We are running WP version 3.5. My concern is it breaking any settings I have in theme options, template builder etc… I read above Devin suggesting these settings shouldn’t get overwritten but I just want to double check.

    I tired uploading the new version via the admin Install Themes.. but it fails:

    “Unpacking the package…

    Installing the theme…

    Destination folder already exists. /home/totoweb/public_html/wp-content/themes/propulsion/

    Theme install failed.”

    So, my question is am I doing it right/do I have to use FTP? If I have to update the theme files via FTP are there certain files to exclude to not overwrite to ensure I don’t mess up any of the theme settings I currently have with v.1.2.1 of the theme?

    p.s. Does anyone know why when I updated the WP to a recent version of 3.5 the WYSIWYG buttons don’t work. In fact I can’t switch from Design mode to HTML mode? I hope upgrading the theme will resolve/fix this.

    Thanks,

    Richard

    #105533

    If you didn’t modify the theme files (stylesheets, etc.) you don’t need to worry about the settings,etc. Just upload the new theme files and overwrite the old files. Maybe this will also solve the WYSIWYG buttons button issue. If not try to deactivate all third party plugins maybe a plugin is not compatible with WP3.5.

    #105534

    I updated the theme to version 1.8 & we are on WP 3.5.1. The only 2 active plugins are Woo Commerce & Akismet which are both current too. I made a short 2 min video to demonstrate the issue with the WYSIWYG. Please help.

    = http://www.screenr.com/60Z7

    Thanks,

    Richard

    #105535

    We’re are not aware of any issues with the wysiwyg editor (no bug reports, etc. yet). You can try following:

    1) Re-install all wordpress files (3.5) via ftp (download the zip file from here: http://wordpress.org/download/ , unzip it and upload the files via ftp)

    2) Re-install the theme files.

    3) Go to the editor page, activate Firebug or Chrome dev tools, switch to the “Console” and check if you get any javascript errors when you click on the “Visual” or “HTML” tab.

    #105536

    What do we need to do if in V1.2 we changed stylesheets and other setting and now are updating to V1.7 because I got the same error message Richard did when attempting to update through WP theme install?

    #105537

    Hi,

    I made a video where I take you through the whole process of updating when you have customizations so as not to lose them.

    https://docs.google.com/file/d/0B8hqGBMSfHtKRkJlN0pyNVNDSkk/edit?usp=sharing

    It’s a bit slow but I wanted to make sure I cover all the bases for new people who don’t know what ftp is.

    Thanks,

    Nick

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