I have just purchased the Brightbox theme.
The Install video on the demo site looked so easy and I was impressed and excited by the theme.
I have tried to upload the theme zip file to my WordPress site via both the Appearance > Themes > "Install a theme in .zip format" and in Plugins via the "Install a plugin in .zip format" and it starts sending the request to my site but after a few minutes a WP failure notice (white page) loads with the following text: "Are you sure you want to do this?" and then a link below "Please try again"
I have tried several times with the same result. What can I do to install the theme?