Viewing 19 posts - 1 through 19 (of 19 total)
  • Author
    Posts
  • #286509

    I am not sure what is going on but none of the dynamic content elements are showing up on my website. raymmar.com

    If you inspect the element you can see that the magazine elements are there but nothing is showing up on the page.

    I thought there might be a plugin causing this glitch but here is a dev version of the site where I have every plug-in turned off and it is doing the same thing.

    http://7f4.49d.myftpupload.com/circles-of-influence/grow/

    If you log in then all of the content is there so I wonder if there is a caching issue but how can that be if all of the plugins are turned off. I even paused my cloudflare account and it is still happening.

    Any ideas why this might be happening? Any help is greatly appreciated.

    #286512

    Hey Raymmar!

    I did a manual cache flush and it seems to be rendering correctly now.

    I re-read your post and saw that it shows correctly when logged in. Re-checking things out again.

    Cheers!
    Devin

    • This reply was modified 3 months, 2 weeks ago by  Devin.
    #286514

    On the dev site I’m not seeing any issue when logged out but I’m not sure what could be causing it on your live site. Have you checked with Media Temple yet? I’m not completely familiar with what their dedicated WP hosting does but *maybe* there is some kind of caching on their end or something like that which might be causing a conflict.

    In the mean time I’ll ask the rest of the support crew to take a look as well.

    #286672

    I will contact Media Temple but I am seeing the same thing on the dev site as well as the live site. I am going to turn off all the plug-ins on the dev site and start going through them one by one again. It is just hard because of some of the caching issues.

    I paused CloudFlare but MT has Varnish installed and uses some other heavy caching resources so I am not always sure whether the changes take effect.

    I would appreciate any help or ideas you might be able to come up with.

    Thanks,

    #286758

    The dev site for me at least looks correct even when not logged in:

    And now the main site is showing a masonry element at the top now:

    • This reply was modified 3 months, 2 weeks ago by  Devin.
    #286772

    Yes, I changed the home page to show case more of our content. I turned off all the plugins on the dev site. So it looks like I have to go in and find which of the plugins is causing the conflict.

    You will note, at least I did, that the masonry element on the home page will not load more elements. It pretends like it is going to and then stops.

    I am assuming this is being caused by the same plugin that is blocking the rest of the site? Could it still be a caching issue? This is way above my pay grade.

    #286776

    It could be but I don’t know much about MT’s didicated setup and what effects it might have.

    #286930

    So I have narrowed it down. It is a plugin conflict. bbPress and GravityForms are fighting it out on the website and for some reason neither of them wants to play nice with the other.

    Have you had any issues with this. I literally have turned all of the other plugins off on another staging site and they both work fine by themselves, but when I turn them on together it breaks those dynamic sections.

    Looks like I am off to another support forum!

    Thanks for the help and please let me know if you think of anything else that might help.

    #286940
    This reply has been marked as private.
    #286945

    I have also gone and turned the forums off on my website and now everything seems to be working fine which points again to this being a bbPress conflict specifically with the theme.

    http://www.raymmar.com

    So weird since the theme and bbPress worked o well together before.

    #287653

    Hey!

    Please try to open up enfold/config-bbpress/config.php and replace:

    
    add_filter('avia_blog_post_query', 'avia_remove_bbpress_post_type_from_query', 10, 2);
    

    with

    
    add_filter('avia_blog_post_query', 'avia_remove_bbpress_post_type_from_query', 10, 2);
    add_filter('avf_masonry_entries_query', 'avia_remove_bbpress_post_type_from_query', 10, 2);
    

    We’ll include this fix with the next theme update.

    Cheers!
    Peter

    #287777

    That seems to have worked perfectly. Thanks a ton!

    #287778

    Just kidding. It is now blocking the accordion sliders as well. Not sure what is happening but it is the same thing as before. Logged in it works fine, but when the user is logged out they lose those features.

    #288056

    Hey!

    Please create me an admin account and I’ll look into it. The login credentials here: http://www.kriesi.at/support/topic/urgent-please-help-dynamic-content-elements-are-not-showing-up-on-my-site/#post-286940 don’t work for me…

    Cheers!
    Peter

    #288278
    This reply has been marked as private.
    #288594

    Hi!

    I made a mistake while I edited wp-content\themes\enfold\config-bbpress\config.php. Please upload an unmodified version of the file and replace:

    
    add_filter('avia_blog_post_query', 'avia_remove_bbpress_post_type_from_query', 10, 2);
    add_filter('avf_masonry_entries_query', 'avia_remove_bbpress_post_type_from_query', 10, 2);
    

    with

    
    add_filter('avia_blog_post_query', 'avia_remove_bbpress_post_type_from_query', 10, 2);
    add_filter('avf_masonry_entries_query', 'avia_remove_bbpress_post_type_from_query', 10, 2);
    add_filter('avf_accordion_entries_query', 'avia_remove_bbpress_post_type_from_query', 10, 2);
    

    I’m pretty sure this will fix the accordion issue.

    Regards,
    Peter

    #288643

    That did not work. I uploaded that revised file to the live site and then turned on the forums and it did the same thing. It keeps hiding the top level dynamic content. The magazine elements stay there and the rest of the site seems to work fine but the accordions at the top of the page do not work.

    The revised file should be uploaded to the dummy site you have been working on.

    #288645

    Never mind. It looks like I made a mistake when uploading the file. I reloaded it and it seems to be working now on the dev site. I am going to let that simmer for a sec and then make the transfer to the live site.

    I will let you know if anything else comes up.

    Thanks for the help! Much appreciated.

    #289610

    Hey!

    Great, glad it works now. I’ll ask Kriesi to add this fix to the next update.

    Regards,
    Peter

Viewing 19 posts - 1 through 19 (of 19 total)

You must be logged in to reply to this topic.