URGENT! Tried to adjust slider height - site and wp admin now disappeared! HELP « Support Forum | Kriesi.at

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URGENT! Tried to adjust slider height - site and wp admin now disappeared! HELP

10 posts from 6 voices

Started 11 months ago by topfert
Latest reply from Nick
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topfert
Member

I was just attempting to change the height of the slider on the main page by adjusting the theme code following this thread http://www.kriesi.at/support/topic/propulsion-image-heights-changing-height-of-images-on#post-47278

I also added the 'crop'=>true after altering the 'height' to =>250 on this line
$avia_config['imgSize']['featured'] = array('width'=>930, 'height'=>340); // images for fullsize pages and fullsize slider

Then saved changes and the wp-admin page came up blank? Now the site has also disappeared completely? All I get are white pages? http://www.facedoctorsremuera.co.nz

Client is currently on phone very unhappy and I can't even login to admin panel to remove my changes?? Please help! How do I get my admin panel back?

Thanks

Posted 11 months ago #
Dude
Dude

Hey!

Please use a ftp client like filezilla to access the theme files (wp-content/themes/propulsion). Download functions.php and post the code by using a service like: http://pastebin.com/

Regards,
Peter

Posted 11 months ago #
topfert
Member

Hi Peter,

Thanks for the quick reply. I can't actually access my site? http://www.facedoctorsremuera.co.nz/wp-admin gives me a completely blank page. I have finished the site (sorry I'm new to web developing and wordpress - this is website number 2!) and now very worried I've lost everything. How do I get my site back?

Thanks.

Posted 11 months ago #
topfert
Member

OK, so I have now pasted the code into paste bin and removed the changes I made. Now how do I get this code back into the ftp? Sorry I really am a noob!

Posted 11 months ago #
topfert
Member

Right, stumbled through it but figured it out thanks to text edit and mac's being intelligent bloody things! Thanks Peter for your advice. For anyone else new like me struggling with this, I managed to use Cyberduck and found the file, opened and edited in textedit then saved a version. Somehow the Mac knew I wanted to update the file through the ftp and did it for me...boom! Problem solved. Client relieved.

Posted 11 months ago #
Devin
Moderator

Glad you were able to figure it out :)

Regards,

Devin

Posted 11 months ago #
AgentLotus
Member

I recently added the Woo Commerce plugin and also tried to update the slider with new photos. I stepped away from the computer for a second and when I returned, my site (www.lotussf.com) was completely down and only shows an error message. I tried to undo what was uploaded and could not even login (http://www.lotussf.com/site/wp-admin). Any thoughts on how I can get to a working login page and how I can get my site looking how it was before?

Posted 4 months ago #
Ismael
Moderator

Hi AgentLotus,

I'm not familiar with the error on your site:
Fatal error: Call to undefined method avia_dynamic_template::columns_helper_() in /homepages/44/d376656399/htdocs/site/wp-content/themes/abundance/includes/helper-templates.php on line 895

Try to login here: http://www.lotussf.com/site/wp-login.php
and undo the things you have done before the error, and if it still doesn't work, try to disable all plugins.

Regards,
Ismael

Posted 4 months ago #
AgentLotus
Member

Hi Ismael,

I went to that link but am unable to login. We had to assign a new database and the site is back up again. Unfortunately, it reverted to the last saved back up which happened before I uploaded the Abundance theme. :(

I really appreciate the prompt support.

Posted 4 months ago #
Nick
Moderator

Glad that Ismael set you back on track

Thanks,

Nick

Posted 4 months ago #

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