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  • #190477

    When I have the plugin “bbPress” activated I get this video ( included in the slideshow on every product page as well as a blank image and a pop up message that reads “The page at http://www.curioclayworks says: Image cannot be loaded. Make sure the patch is correct and the image exist”. When the plugin is deactivated the video disappears and I only have the blank image with the pop up. I’d like to only have the images I select to be in the slideshow on each product page and I certainly don’t want an install video to be apart of that slideshow. When I disable the bbPress plugin I lose functionality of the “Jetpack Stats: Put a chart showing 48 hours of views in the admin bar” which I’d like to keep and I’d like the functionality of the bbPress plugin itself for the future. I’ve looked through my media library and I the video isn’t there. I’m not sure how to remove it and keep bbPress active. Any tips?


    Hi jmwilcox!

    Please create us an admin account and post the login credentials as private reply – we’ll look into it.



    Thanks for the offer to help. I actually uninstalled the bbPress plugin and re-installed it. That got rid of the install video showing up in the slider. Then I found that the plugin called “WooCommerce Admin Bar Addition” was giving me that blank screen and strange pop up in the slider. I deleted it and re-installed it but it created the same problem so I just won’t use that plugin. Both issues are resolved.

Viewing 3 posts - 1 through 3 (of 3 total)

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