Video in front page

10 posts from 4 voices

• Started 7 months ago by megalex
• Latest reply from Devin
• This topic is not a support question

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1. 

   megalex
   Member

   Only sound, but no picture for video's that play in the latest posts section of the front page in Firefox (Mac OSX 10.6.8 - Firefox 15.0.1).

   Posted 7 months ago #
2. 

   Dude
   Dude

   Hi!

   Can you post a link to your website please?

   Best regards,
   Peter

   Posted 7 months ago #
3. 

   megalex
   Member

   Hey!

   You can see it in the small video's in the middle columns of the small row below the big slider: removed

   Please hide the url.

   Regards,
   Ismael

   Posted 7 months ago #
4. 

   Nick
   Moderator

   Hi,

   Hidden.

   Can you please be more specific. I looked on Chrome and the middle video starts, then there seems to be a pause where the sound starts first while the video looks static for a second. But when I looked at the video in normal size, it sort of is like that normally. I checked right video and it played fine.. When you are adding the URLs to vimeo, how are they structured. By that i mean do the look like - vimeo.com/24234234 without anything extra on the end ... #?#<> .. things like that? Also what browser are you using?

   Thanks,

   Nick

   Posted 7 months ago #
5. 

   megalex
   Member

   It's the miniature version of the video's on the front page that has this problem.

   Operating system: Mac OSX 10.6.8

   Browser: Firefox 15.0.1.

   Video URL structure: https://vimeo.com/41096228

   Posted 7 months ago #
6. 

   Nick
   Moderator

   Hi,

   I am sorry I don't have a Mac, but I am not experiencing this issue on firefox or chrome. Perhaps another support team member with a Mac can replicate this.

   Thanks,

   Nick

   Posted 7 months ago #
7. 

   megalex
   Member

   Hi, can someone with a Mac do a follow up on this issue?

   Posted 6 months ago #
8. 

   Devin
   Moderator

   Hi Megalex,

   Try using http instead of https in your vimeo URL. I know that can cause problems with some things.

   Regards,

   Devin

   Posted 6 months ago #
9. 

   megalex
   Member

   In Safari: works both in product page and front page
   In Firefox: works only for product page, not for front page

   So there's only one issue left to fix: the front page in firefox

   Posted 6 months ago #
10. 

    Devin
    Moderator

    Can you email me the page link, You can send the information to my email at DevinVinson (at) gmail.com. Make sure to include a link to this topic so that my spam filter doesn't grab it :)

    Regards,

    Devin

    Posted 6 months ago #

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