Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • October 20, 2016 at 12:12 pm #701813
    carmentvaalba

    Hello, I have one problem with a video.
    In this page: http://clinicadelcanto.es/instalaciones/ you will see I have a video and in desktop is perfect, but in mobile form, I can see the video with a red play button but if I try to play the video it does not do anything…any suggestions?
    Thank you and regards, Carmen

    October 21, 2016 at 6:27 am #702169
    Rikard

    Hi carmen,

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Thanks,
    Rikard

    October 21, 2016 at 9:47 am #702253
    carmentvaalba

    Please fin detalis. Waiting for your reply, Carmen

    October 24, 2016 at 7:08 am #703132
    Ismael

    Hi,

    Mobile devices do not auto play videos by default and some have incompatibility issue with the video script that’s why we added the “Hide video on Mobile Devices?” option. Please add a background image as a fallback or hide the color section on mobile then add an actual video element in its place.

    // http://kriesi.at/documentation/enfold/hide-menu-itemselements-on-mobile/

    Best regards,
    Ismael

    October 24, 2016 at 12:19 pm #703216
    carmentvaalba

    Hello and thank your for your response.
    I have done it, but now in the desktop version, I see a white block space that I don´t want – and seems corresponds to the “only-mobile” section.
    Can I take it out? Thank you, Carmen

    October 24, 2016 at 1:14 pm #703243
    carmentvaalba

    By he way, I have just gond to thev video in the iPad (this link: http://clinicadelcanto.es/instalaciones/) and appears the problem that I can not “play” the viideo.
    Looking for your support, Carmen

    October 27, 2016 at 5:11 am #704646
    Ismael

    Hi,

    Please adjust the css media queries.

    @media only screen and (max-width: 1024px) {
    .only-desktop {
        display: none !important;
    }
}

@media only screen and (min-width: 1024px) {
    .only-mobile {
        display: none !important;
    }
}

    Best regards,
    Ismael

    October 27, 2016 at 9:20 am #704739
    carmentvaalba

    Hello Ismael and thank you, but now with this CSS in the iPad (horizontal way) nothing appears!

    IN the iPad vertical, the video appears, but not in horizontal.

    Also, I am trying to put in the iPad the menu as mobile with this code (because the menu is too long):

    @media only screen and (max-width: 924px) {
    #mobile-advanced, #advanced_menu_toggle, #advanced_menu_hide { display: block; }
    nav.main_menu { display: none; }}
    #wrap_all {
    position: relative !important;
    }

    But is not workig either.

    Also, I have detect that in the iPad vertical way the social icons ar over the menu box…..

    Please help!
    Thank you, Carmen

    October 31, 2016 at 8:05 am #705991
    Nikko

    Hi,

    Try to change 1024 to 767 from Ismael’s code, it should look like this:

    @media only screen and (max-width: 767px) {
    .only-desktop {
        display: none !important;
    }
}

@media only screen and (min-width: 767px) {
    .only-mobile {
        display: none !important;
    }
}

    Hope this helps :)

    Best regards,
    Nikko

    November 2, 2016 at 11:28 am #707053
    carmentvaalba

    Thank you but my menu is still appearing complete, si some words go to a second line and looks very bad.
    Looking for your help, regards

    November 5, 2016 at 3:45 am #708516
    Ismael

    Hi,

    Please decrease the font size and the padding of the menu items.

    @media only screen and (max-width: 989px) and (min-width: 768px) {
.responsive .main_menu ul:first-child > li > a {
    padding: 0 8px;
    font-size: 11px;
}

#header #header_main_alternate .container.container {
    padding: 0 20px;
}
}

    Best regards,
    Ismael

    November 9, 2016 at 5:08 pm #710328
    carmentvaalba

    Thank you but nothing happens, is still the same!

    November 11, 2016 at 3:21 pm #711170
    Andy

    Hi,

    this is quite confusing to me. I checked link you’ve provided, but can’t see anything wrong on iPad screen size:

    View post on imgur.com

    View post on imgur.com

    So what is it what you want to achieve actually? Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)

    Best regards,
    Andy

  • Author
    Posts
Viewing 13 posts - 1 through 13 (of 13 total)
  • You must be logged in to reply to this topic.