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  • #175454

    I used the video media element to insert my video link, but the video preview image/first screen isn’t displaying. See below for screenshot using Chrome browser. How should I fix this?

    video screenshot

    Website: http://www.encoure.com/private/home-features/

    Thanks,
    Jennifer

    #175918

    Hey placewrightdesign!

    The background image source doesn’t exist. Are you sure this is the correct image url?

    http://www.alarm.com/videos/Energy_FINAL_040313.jpg

    Best regards,
    Ismael

    #175943

    We were given permission to pull the video from another website so I can’t track down the background image source.

    Can I enter my own background image? What code should I use to do so?

    #176187

    Hello!

    No, not that I know of. It would be set by the uploaded video file. You could overwrite it with css via something like:

    #top .mejs-poster.mejs-layer {
        background: red;
        background-image: none !important;
    }
    #top .mejs-poster.mejs-layer img {
        display: none;
    }

    Then alter the values to suit. If you need to make it only effect that item you could wrap the video element in a specific custom css class or make it specific to the page. The best solution however would just be to get the image Ismael referenced back online.

    Regards,
    Devin

    #177066

    Understood. Thanks!

Viewing 5 posts - 1 through 5 (of 5 total)

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