Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #225628

    Hello,

    I’ve added a vimeo video in a full screen slider with settings to mute the audio. When I check the page in Chrome and Safari it shows correctly. When opened in Firefox the video doesn’t start. Clicking it twice (pause and play) refreshes the page and the video starts but it also plays with audio.

    I’ve disabled all Firefox add-ons while testing.

    I can send the url in private message.

    Cheers,
    Jaap

    #225950

    Hi Jaap!

    Are you working on a MAC computer? I tested this on Firefox 28.0 Windows 8 and the video background works fine. I’ll report the problem to Kriesi. Meanwhile, please wait for Josue and Devin to respond. They can check this on a MAC.

    Regards,
    Ismael

    #226059
    This reply has been marked as private.
    #226306

    Hi!

    We aren’t sure why but for some reason some users aren’t able to get videos to play in Firefox, iOS etc. Kriesi is working on an update and to try and get them all sorted out in one swoop we are attempting to test fixes live. See: http://www.kriesi.at/support/topic/2-5-background-videos-user-examples-for-debugging/

    There may also be an issue with Vimeo’s player in certain circumstances not playing on OSX so if you need to get it up and running ASAP I would suggest trying YouTube or self hosted as a short term fix.

    Best regards,
    Devin

    #226331
    This reply has been marked as private.
Viewing 5 posts - 1 through 5 (of 5 total)

The topic ‘Video slide not working correctly in Firefox’ is closed to new replies.