May 5, 2014 at 10:29 pm #260483
Our client’s website is not showing up in the default browser for Android phones; however, it does show up on Firefox on Androids. What could be causing this?
We are temporarily hosting it at http://www.argeron.com/epilepsyed/ if you’d like to try it out on your phone.
Thanks!May 6, 2014 at 3:18 am #260525May 6, 2014 at 10:37 pm #260986
Here are a couple of screenshots:
Android stock browser: https://www.dropbox.com/s/bw60tqtdmwhbi1s/Screenshot_2014-05-05-18-52-18.png
It just shows the background.
Firefox on Android: https://www.dropbox.com/s/bsk6fiw8se2lq9l/Screenshot_2014-05-05-18-53-41.png
It shows the site as it should be.
Thanks!May 7, 2014 at 12:52 pm #261285
I have just checked your website on my iphone 4 and it does work fine on my end – http://i.imgur.com/gbeahWU.png
Have you already figured out the issue?
YigitMay 8, 2014 at 6:47 am #261645
What specific phone, carrier for that phone and version of each is the person using?
DevinMay 8, 2014 at 9:26 pm #262008May 12, 2014 at 3:16 pm #263295
I’m not having any issues on my end with my s2 and nexus 4 running 4.2 and 4.4.2.
When you say the Android Stock browser do you mean chrome or the bundled “browser” app?May 15, 2014 at 10:13 pm #265550
The bundled “browser” app. When loading, sometimes we can see the site show up in full very briefly, but as soon as the homepage slideshow tries to load, the whole thing goes away and only the background is visible.
It’s not any plugins that we’ve installed that would cause this, as we’ve turned them all off and the issue still persisted. We then turned them back on one by one, just to see if that made a difference. Nope.
Thanks for your help!May 19, 2014 at 1:56 pm #266797
Can you try updating the theme to the latest version 2.3 via FTP and check if that helps – http://vimeo.com/67209750
YigitJune 9, 2014 at 11:09 pm #276720
We’re having the same problem with our site as well. Here are some screenshots from browser stack: http://www.browserstack.com/screenshots/5cc108bd5da6a07880d85f3362e0bbe4e0bbc929
Seems it’s android and old IE 8-9 browser versions. More concerned with the site not appearing in android.
June 9, 2014 at 11:21 pm #276730
- This reply was modified 10 months, 2 weeks ago by kbreslin.
You must be logged in to reply to this topic.