White Screen

6 posts from 2 voices

• Started 1 year ago by philipwhitephotography
• Latest reply from Dude
• This topic is not a support question

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1. 

   philipwhitephotography
   Member

   Hi, I just reinstalled velvet however I cannot access any admin pages without getting the white screen of death
   I followed advice from another post to check what the problem was and not receive the message: Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 7680 bytes) in /home/linweb06/p/philipwhiteweddings.co.uk-1035281568/user/htdocs/wp-admin/includes/plugin.php on line 1140

   My hosting company can't help and are saying that the max PHP memory available is 32mb. I've also tried deleted plugins folder but still no joy. I can activate other themes fine.
   Can you help? You have my ftp login details from previous emails.
   Thanks
   Phil

   Posted 1 year ago #
2. 

   Dude
   Dude

   Hey,
   have a look at this thread: http://www.kriesi.at/support/topic/problem-downloading-dummy-content#post-22359
   If it's not possibe to increase the allocated memory because of hoster limitations you need to upgrade your hosting plan or switch to a better hoster.

   Posted 1 year ago #
3. 

   philipwhitephotography
   Member

   Sorry this didn't work. Just a little confused as the site has always worked fine before. Any other suggestions?

   Posted 1 year ago #
4. 

   Dude
   Dude

   Maybe you activated the multisite feature or new plugins which might affect the memory usage? Please talk to your hoster - they need to give you 64mb or 128mb at least. WP devs recommend 256mb officially.

   Posted 1 year ago #
5. 

   philipwhitephotography
   Member

   Thanks Dude
   My host wont provide more than 32mb. I managed to fix the problem by switching back to a windows server.

   Posted 1 year ago #
6. 

   Dude
   Dude

   Glad that you found a solution. Which hoster did you use before?

   Posted 1 year ago #

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