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  • #956663

    Just updated my support and tried to install the Enfold theme. The second I do, I get the white screen of death. Any suggestions?
    I already renamed the plugins folder to see if it was a plugin issue.

    #956666

    Hi,

    Please refer to this post – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update and try re-updating the theme via FTP. If that does not help, please post FTP and WP admin logins here privately so we can look into it.

    Regards,
    Yigit

    #956669

    Already tried that and unfortunately got the same results. I also tried installing an older version of Enfold and that one works. The second I do an update I’m back to a white screen.

    #956979

    Hi,

    I noticed you were using a very old PHP version, 5.2. I changed it to 5.6 which is minimum recommended PHP version. Please review your website.

    Best regards,
    Yigit

    #957053

    Thanks. That was my first thought and I had changed it to 7, 7.1 and 7.2 and nothing was happening! Oh well, as long as it works now.
    Thanks again

    #957054

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

Viewing 6 posts - 1 through 6 (of 6 total)
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