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  • July 1, 2015 at 1:55 pm #466968
    novacom-by

    Hello,

    Just purchased the theme and tried to install it to my corporate blog – got white screen instead. Admin area works properly, but theme preview and blog, just white screen. And if the theme is currently active, I can’t login to admin area – white screan also.

    What I already did:
    – reinstalled theme manually via ftp
    – reinstalled WordPress several times, now it’s 4.2.2
    – deleted all plugins
    – tried to change Plugins folder name
    – increased php_memory_limit to 128M, then to 256M

    Tried on other blog – works properly, so it is definitely some specific setting on my server, something different from memory_limit.
    Do you have any ideas, what setting in could be?

    Thanks in advance!
    Max

    July 2, 2015 at 5:36 am #467328
    kevinmcgillivray

    Have you tried adding…

    define( 'WP_DEBUG', true );

    …to wp-config.php to see if you get any error messages that might indicate the problem?

    July 3, 2015 at 2:12 pm #467988
    Rikard

    Hey!

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply. We might need FTP login details as well if possible.

    Best regards,
    Rikard

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