March 31, 2015 at 12:30 am #420896
When I add a widget to a Widget area it flashes all the input options and then they disappear. So there’s no way to add any options. When I refresh the page, the options return and I can enter options.March 31, 2015 at 2:31 am #420926March 31, 2015 at 5:17 pm #421350
Can you please try re-updating the theme and overwriting all files via FTP – http://www.kriesi.at/documentation/enfold/updating-your-theme-files/
YigitApril 2, 2015 at 8:28 pm #422751
When I try to extract the Enfold Theme files from the downloaded zip file, I get this dialog message:
Windows 7 unzip dialog message:
Confirm Encryption Loss
Do you want to copy this folder without encryption?
A problem is preventing this folder from being encrypted.April 2, 2015 at 10:21 pm #422804April 3, 2015 at 12:49 am #422840
Finally was able to decompress zip file
Manually Update Enfold:
1. Log into themeforest with the username that you have used to purchase the Theme
2. Open: http://themeforest.net/downloads
3. Click the download button and download the Installable WordPress file.
4. Unzip the folder
5. Open your Ftp tool and connect to your server.
6. Replace the folder: wp-content/themes/enfold with the theme files you have just unzipped
Double click the zip file
Drag and drop “enfold” folder to desktop
Do you want to copy this folder without encryption – Yes
Do you want to copy this folder without encryption
[x] Do this for all items found. – Yes
Enfold folder is decompressed without problems.
Can now ftp it manually to wp-content/themes/ folder
Note: replacing theme manually did not fix Widget options problem – but refreshing widgets page after widget is added to widget area brings up the needed options fields.April 3, 2015 at 3:06 pm #423074
Has the problem solved for you now? If not, please create a temporary admin login and post it here privately so we can look into it
YigitApril 4, 2015 at 12:48 am #423304
I’m working on a Company website that uses WordPress multisite. So, I check a couple of the other websites to see if this widget glitch was happening there too and it isn’t so – so that’s a clue.April 4, 2015 at 12:49 am #423305April 6, 2015 at 4:54 pm #424011
I logged in but I’m not seeing the problem when adding new widgets. Is there a specific widget that’s giving you the problem? Can you take a screenshot and highlight what your seeing?
ElliottApril 17, 2015 at 12:50 am #430030April 17, 2015 at 8:17 pm #430591
It’s not happening for me. What operating system and browser are you using?
ElliottApril 17, 2015 at 10:38 pm #430644
Windows 7, Google Chrome 42.0.2311.90 m
(Purchase code hidden if logged out) .png” alt=”Notice that there are no input areas” />April 20, 2015 at 3:50 pm #431353
Can you please try disabling all browser plugins/extensions and check if that helps? I was not able to reproduce the issue as well. I checked your website on Chrome Version 42.0.2311.90 on OS X 10.10
YigitFebruary 4, 2016 at 10:39 pm #578112
I know this is an old post but having just downloaded Enfold I’ve had the folder encryption problem discussed previously. I had used Windows default unzip option. When I tried again with 7-zip I had no encryption problems. Hope that helps someone out there.February 5, 2016 at 1:28 am #578139
Thank you Gavinwm for adding this to my previous messages. I too am using 7-zip now, but forgot to post it here :)February 8, 2016 at 5:18 am #579333
Not sure if you got your problem solved? Let us know if you should need any help and please try to explain a bit further what you are having problems with.
RikardFebruary 9, 2016 at 4:29 am #580071February 10, 2016 at 4:07 am #580737
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