closed not a support questionwe are thinking of switching to this theme but there are some def issues with woo 2.0 i think?
1. all tabs are gone product pages
2. products that use gravity forms plugin are not being added to the shopping cart.
those are the two biggeys for us to get this going!
thanks!
Devin
Moderator
Hi zzalienzz,
Can you link to an example? If you have any other plugins active try de-activing them as i've heard some of the plugins that modify the tabs for WC2.0 are not working right now and deactiving them has fixed the issue for others.
Also make sure you are using the most recent version of the theme files downloaded in the past 24 hours for Themeforest.\
Regards,
Devin
tjmaxwell
Member
I have issues with the tabs too. They aren't showing at all. I've disabled all plugins besides Woocommerce and just downloaded the latest version of the Replete theme. Here's a link:
It also automatically jumps you down to #tab-description when you load the page.
maxisgoinghome
Member
yes. same tab problem with us too.... updated to replete 1.3.1 and everything is fine! thanks kriesi!
only the ShareYourCart Discount seems to cause problems. see http://imgur.com/gotdjhd
mmh. somehow the category description gets displayed twice and the sorting option gets messed up. see http://imgur.com/HXKMBpm
Hi Devin,
I have gone through and turned off all plugins and still the tabs are not working, I also re-downloaded the theme again and still...
http://www.clevercookie.com/test/shop/admin-prof-day/european-sampler-cookie-platter/
take a look
thanks
mike
Devin
Moderator
Hi mike,
You've got a number of plugins active on the site right now and from what others have said deactivating everything fixes the issue.
A few things to try are first, re-download the theme files from themeforest (today). Re-install all of the theme files once again in case something was corrupted or not fully overwritten.
Deactivate all plugins and dropins except WooCommerce and refresh the live site 3-4 times while not logged in just to make sure you aren't viewing anything cached.
So far every time someone has had an issue with the product tabs it has been a plugin. On my live install with just Wordpress, Replete and WooCommerce I've got a few bugs that have already been reported but the tabs are working fine.
Regards,
Devin
Hi Devin,
I should really know better then to doubt you guys!! So I went to turn everything off but then realized I have the product enquiry plugin, which creates a new tab and of course deactivating that did it! Can't believe i didn't think of that..so thanks again!
but, is there anyway you can get the plugin to work again?
stevedegal
Member
i had spotted this - appears to be creating 2 <div class="term-description"> on product category page - one standalone under page-title in main container and the other within template-shop (this is the one that makes sense, under the product category image) http://tinyurl.com/bmgquo6
Devin
Moderator
Hey stevedegal,
Try adding the following CSS to your Quick CSS (located under the Styling Tab in the theme options) or the custom.css file in the css folder of your theme files:
#top.tax-product_cat .container > .term-description {
display: none;
}Regards,
Devin
stevedegal
Member
didn't work - this is the css heirarchy as best as I can see
for the top one
<div #wrap all> <div #main> <div .container wrap.main colour.sidebar right.template-shop.shop columns 3> <div .container> <div .term-description>
and this for the bottom one
<div #wrap all> <div #main> <div .container wrap.main colour.sidebar right.template-shop.shop columns 3> <div .container> <div .template-shop.content.nine.alpha.units> <div .term-description>
Devin
Moderator
Hi Tom,
Very strange, on my live install and for others the css solution has worked (since it follows the css structure) and Peter's solution should also work.
In stevedegals site I don't actually see the code live so I'm not able to see what could be conflicting with it there.
If we can take a look at your site perhaps it is another issue.
Regards,
Devin
stevedegal
Member
Hi the css paste did work - on further investigation my new virtual server needed user/group settings modified as wasn't allowing writing - despite panel saying it was updated I noticed it wasn't appearing in any css file so investigated further.
Just to confirm original custom css fixed the issue for me without the need for archive.php editing.
Thanks Steve
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