Woo commerce login won't work « Support Forum | Kriesi.at

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Woo commerce login won't work

6 posts from 3 voices

Started 9 months ago by yasza
Latest reply from yasza
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yasza
Member

Hi there,

I have problem with guest would like to login from menu on header "Log In" the page won't come up. This is the link http://www.fatbu.com/my-account/

This is what firefox said "The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete."

any idea?

Posted 9 months ago #
Mya

Hi yasza,

This seems to be a fairly common problem with Firefox. Here's a link with different explanations/solutions that you want to try.

See Google Search

Regards,
Mya

Posted 9 months ago #
yasza
Member

Hi Mya,

It's also happen with Safari and Chrome

Posted 9 months ago #
yasza
Member

this is message from safari "Too many redirects occurred trying to open “http://www.fatbu.com/my-account/”. This might occur if you open a page that is redirected to open another page which then is redirected to open the original page."

Posted 9 months ago #
Devin
Moderator

Hi yasza,

In your WooCommerce settings, see which page you have designated for the account page. Then open that page via the Wordpress editor (like you would edit any other page). Inside of it should be only:
[woocommerce_my_account]

If there is anything else, remove it. If that is not there then you need to add it.

Regards,

Devin

Posted 9 months ago #
yasza
Member

Hi Devin,

Thanks, I just check the setting. there are 3 shop pages goes to the same page, I think this is the problem. Now everything work fine

Posted 9 months ago #