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  • #22648

    I am trying for the life of me to figure out why my products will not save the featured image when I update my product. I am using the latest version of WooCommerce 2.0.8 WP 3.5.1 and what I know as your latest version and since you do not post it anywhere I am not sure what version it is. It was purchased in April of 2013.

    My questions are as follows:

    How do you save a featured image to a product?

    Why is the product gallery not showing up on the details page?

    Right now the only thing that shows up is the Gallery Options slide show on the product details page.

    This theme is not working and the documentation is a dismal. Please help ASAP!

    #116635

    Hi utilligent,

    Latest theme versions can be found here: http://www.kriesi.at/support/topic/latest-theme-updates-please-check-if-yourre-using-an-outdated-theme-version

    You can also subscribe to the theme updates inside your Downloads section on Themeforest so that you get emailed whenever the theme files are updated.

    Featured images are set from the first image you add, or that is is listed, in the Gallery Options section automatically. If they are not getting set, try disabling all other active plugins besides WooCommerce to make sure there isn’t a conflict with the plugins.

    The product images/gallery are handled by the themes built in gallery so that it can create the full screen background image effect and the other gallery layout options.

    If you have not already, take a look at the few videos that Kriesi has posted for the theme here: http://www.kriesi.at/themes/flashlight/video-tutorial/

    Regards,

    Devin

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