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  • #488232

    I am using the Theme Enfold and purchased WP Easy Cart. So many problems with it. I only have 4 products with 3 different shipping rates and have to create all sorts of triggers for them. I want to use Woocommerce cart instead.

    Do you offer help with shipping variables for products and does WC offer QuickBooks integration? Can you offer help in case I run into problems?

    #488518

    Hey cidcreative,

    We offer help if you should have any problems with our theme working with WooCommerce. I’m not familiar with QuickBooks though, you might want to ask that question on a WooCommerce forum to make sure.

    Regards,
    Rikard

    #1124215

    Hello. I’m sorry for posting on this topic. I can’t figure out how to create a forum topic.

    The responsiveness of the template is not working. The text has been overlapping when I set up two columns (1/2 and 1/2). I played around with margins and sort of figured it out, but the columns are very narrow. Also, the right column falls off the page when viewing on an iPhone. I need your help. Please check this page:

    Another problem I encountered is with the youtube videos that have been on the site. I start to change a font color this morning after having worked upon the site yesterday. I noticed that teh code section that was there did not show the video today, so I used your media widget and all is good now. Not sure what that happened.

    Thank you!

    Daniel

    #1124310

    Hi Daniel,

    You can start a new thread by clicking the big blue button on top of the Enfold subforum.

    I see that you are running an old version of the theme, could you try to update to the latest version (4.5.7) to see if that helps please? The update to 4.5.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

    After you have updated then try to activate the Classic Editor in the main page of the theme options.

    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    #1124603

    Thanks for all the info, Rikard.

    Please note that I updated the them in a new subdomain: https://www.revised.harmonyergonomics.com

    I was actually able to successfully upgrade through the site (Theme Options). I didn’t see the Classic Editor that you mentioned in your message.

    I still have the responsive problem. You can see on the linked images below. Is there a fix for this? The columns seem so narrow and the headlines run off the page.

    Image 1

    Image 2

    Thanks very much,

    Daniel

    • This reply was modified 4 years, 8 months ago by cidcreative.
    #1125378

    Hi,
    Sorry for the late reply, it looks like the columns are not going 100% wide for your mobile device, as they should.
    I also see you are using Enfold v4.4.1 with WordPress v5.2.2, on both of your sites, this is why you don’t see the Classic Editor option in the theme panel.
    Please update your theme to v4.5.7 and check again.

    Best regards,
    Mike

    #1125562

    Thanks, Mike. It’s odd since per my message above I was able to successfully update the theme within WordPress. After migrating the test site to the live site, I think something happened. But it looks good now since I added a column shortcode plugin, but I’ll wait and see if it gets messed up again. Thank you.

    #1125633

    Hi,

    I’m glad that things are looking good now. We can keep this thread open in case an issue returns.

    Best regards,
    Jordan Shannon

    #1125651

    Okay, thank you!

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