November 21, 2013 at 7:52 am #191350
Hi to all,
I was about to publish my web site those day BUT fortunately I saw that the woocommerce is not working properly when navigating as a guest. When I m login in wordpress I can see that the products are added to the shopping cart, and than i can proceed to checkout. However the shopping cart is empty if i’m a guest.
This is my web site http://188.8.131.52/~mymakna/test/home-3/
I have created a page http://184.108.40.206/~mymakna/test/home-3/shop/ dedicated for the shop and I inserted the product grid there along with two widgets(categories and recent products).
The other problem is when i m visiting the shop page, you can see that the FOOTER SECTION CSS is changed(color of the fonts, size ect).
I have read lots of forums about this, but i cant still solve the problem.
Please if anybody can help, just write me backNovember 21, 2013 at 8:31 am #191354
btw this is what I have in red as a part of the woocommerce status:
*WP Memory Limit: 40 MB – We recommend setting memory to at least 64MB.
*SOAP Client: Your server does not have the SOAP Client class enabled – some gateway plugins which use SOAP may not work as expected.November 22, 2013 at 4:36 pm #191881
You’ll need to first increase your WP Memory limit to make sure that isn’t the issue. See: http://www.dailyblogging.org/wordpress/increase-wordpress-memory-limit/
And second, please update your theme files to the most recent version as you are out of date for the past few round of updates, bug fixes and new features (as well as WordPress 3.6+ support).
For a quick guide on updating your theme take a look at this video on updating the Enfold theme via FTP: https://vimeo.com/channels/aviathemes/67209750
DevinNovember 27, 2013 at 6:12 am #193713
Thank you for your answer. Anyhow no luck:(( The memory is increased. the theme and word press is updated and the cart is STILL empty.
I checked the woocommerce with the other default themes in WordPress and it doesnt work as well.
PLESE anyone help me. I’m running out of deadline for my company.
THANK YOUNovember 27, 2013 at 7:08 am #193734
What is interesting is that if I check the website in Mozila, than I can see the summary of the order and “proceed to checkout” is shown. But once I click there I can see the fill in form but at the bottom it says “Sorry, your session has expired. Return to homepage →”.November 29, 2013 at 8:25 am #194618
This is my php.info file. http://220.127.116.11/~mymakna/test/phpinfo.php
Please helpNovember 29, 2013 at 10:02 am #194640
Are you testing this on a browser that accepts cookies? I want to check the shop page but the woocommerce plugin is disabled. http://18.104.22.168/~mymakna/test/home-3/?page_id=2495
IsmaelNovember 29, 2013 at 10:52 am #194664
It is now back! I was trying to test. The hosting provider has installed another theme with woocommerce on their server and it works. So it is not a server issue.. I think is something with enfold theme…Thank youNovember 29, 2013 at 12:08 pm #194704
Please create us an admin account and post the login data as private reply.
PeterDecember 1, 2013 at 4:11 pm #195083December 1, 2013 at 4:12 pm #195085December 2, 2013 at 9:36 am #195213December 16, 2013 at 8:44 am #200589
Hi guys, the issue is solved. There was some issue with the server. Thank you a lot. You rock!!!December 16, 2013 at 10:40 am #200624
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