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  • September 20, 2021 at 4:39 am #1321566
    jenhames

    Hi there,

    I recently updated our website to the newest version of Enfold. Also updated WordPress and all plugins.
    For some reason, WooCommerce disappeared from the plugin list.
    I tried reinstalling WooCommerce but it says the directory already exists.
    All of the products are there and I don’t want to simply delete the WooCommerce folder from FTP and reinstall.
    Any suggestions?

    Thank you!!

    September 20, 2021 at 4:35 pm #1321661
    Yigit

    Hey,

    Thanks for contacting us!

    I do not think I have come across such issue before. I guess it could be temporary hiccup.

    Could you please try overwriting WooCommerce folder via FTP – https://developer.woocommerce.com/releases/?

    Best regards,
    Yigit

    September 20, 2021 at 5:24 pm #1321674
    jenhames

    Thanks Yigit.
    I reinstalled via FTP and it did the trick. All products still there.
    Kind regards,
    Jen

    September 20, 2021 at 5:57 pm #1321677
    Yigit

    Hi Jen,

    You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)

    Best regards,
    Yigit

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Viewing 4 posts - 1 through 4 (of 4 total)
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