If you have troubles since the update to WordPress 4.5 please read this post before opening a new thread.
April 18, 2014 at 2:54 am #252987
Is the theme compatible with the WordPress 3.9 Update? Just want to be sure before updating. Thanks!April 18, 2014 at 4:12 am #253001
Download the theme updated from your downloads on ThemeForest first. For a quick guide on updating your theme take a look at this video on updating the Enfold theme via FTP: https://vimeo.com/channels/aviathemes/67209750
DevinApril 22, 2014 at 4:48 pm #254444
I updated via FTP replacing only the files that have changed: styles.css and the framework folder. I don’t have shortcode icon/menu available on the editor tool bar.
How can I get this back?
LyseApril 22, 2014 at 7:33 pm #254564
Force refresh your browser cache since the WordPress css, js files and the theme files supporting scripts for the visual editor have been changed. If you have any active plugins you should also try deactivating them in case one is no longer compatible with the new visual editor from WordPress.
DevinApril 29, 2014 at 2:24 am #257414
Thanks Devin I downloaded FileZilla and cannot seem to get it to connect to my server. I tried every possible combination I could think of to get it. Any ideas how to get this to work? Thanks!April 29, 2014 at 2:31 pm #257653
Please contact your service provider for your FTP access credentials. You need Host, Username and Password.
YigitApril 29, 2014 at 3:19 pm #257676April 29, 2014 at 3:24 pm #257681
@tremblayly We need temporary admin login to take a look the issue and FTP credentials. Please also note that when you are providing this credentials, set your post as private by checking ” Set as private reply (Only you and moderators will see the content of this post)” above Submit button. I have set your previous post to private.
YigitApril 29, 2014 at 3:38 pm #257688April 30, 2014 at 10:37 pm #258548April 30, 2014 at 10:59 pm #258563
I cleared my cache, no change. I used a different browser, same problem.
LyseApril 30, 2014 at 11:24 pm #258574May 1, 2014 at 3:21 pm #258891May 3, 2014 at 4:53 pm #259731
The screenshot is showing the interface as visible. It isn’t responsive as that wasn’t updated to be responsive when the WordPress admin was but it the functionality is there.
DevinMay 3, 2014 at 5:34 pm #259750
I’m a little confused with your response. Do you mean that because the the interface shows up – it works, but the fact that the preview pane does not – it’s as designed (not to be responsive as part of this upgrade)? It used to work just fine before the upgrade.
LyseMay 4, 2014 at 4:25 am #259851
Thank you for the update.
What do you mean by “preview pane”? I created a page and test some of the shortcodes and they work as expected.
IsmaelMay 4, 2014 at 1:59 pm #259940
The shortcodes work, the issue occurs on the UI interface when creating the shortcode. On the popup window for entering the details, the right hand side of that window (titled Preview), that’s where the error is displayed (for longer shortcodes the preview is at the bottom and the error is displayed at the bottom).
Sorry for the confusion. The preview worked before the upgrade.
LyseMay 5, 2014 at 5:30 pm #260362
Can you post a screenshot of the issue? I checked your website and could not see an error – http://i.imgur.com/CIJBrXj.png
Please upload your screenshots on imgur.com or Dropbox public folder and post the links here
YigitMay 5, 2014 at 6:28 pm #260401May 5, 2014 at 7:48 pm #260432
Please try deactivating all active plugins and check if that helps. You have many installed
YigitMay 5, 2014 at 8:34 pm #260448
I did as you recommended in my staging area and the VaultPress plugin is the culprit. I deactivated VaultPress on my live site and bingo all works well. I will contact VaultPress for a fix.
To all of you, your time and patience through this troubleshooting has been much appreciated.
LyseMay 5, 2014 at 8:45 pm #260452
The topic ‘WordPress 3.9 Update’ is closed to new replies.