Viewing 13 posts - 1 through 13 (of 13 total)
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  • February 9, 2017 at 1:34 pm #744801
    MARINE LARMIER
    Guest

    Hi,

    I try my chance here another time :)
    I tried the “office” email without any success.

    I completed a tutotorial about how to make enfold multilingual in a few clicks:

    How to translate pages built with Enfold (Avia Builder)

    and I also recorded a video:

    Who can I contact for a marketing/tutorial partnership? I think it would be awesome to spread the news together and reduce our support load.

    What do you think?

    All the best,

    Marine from WPML documentation

    February 9, 2017 at 3:18 pm #744838
    Yigit

    Hey Marine!

    Thanks for contacting us!

    Thanks for the tutorials! We appreciate it :)

    We will forward your message to Kriesi and ask him to add your tutorial links to our Enfold documentation. That should definitely reduce the support load for both parties :)

    Let us know if you have any other requests or recommendations!

    Update: We have added your tutorials to our documentation – http://kriesi.at/documentation/enfold/how-to-translate-pages-built-with-enfold-using-wpml/ :)

    Best regards,
    Yigit

    • This reply was modified 7 years, 2 months ago by Yigit.
    February 9, 2017 at 5:21 pm #744899
    MARINE LARMIER
    Guest

    Wow! Thanks Yigit for getting back to me so fast.
    You wrote a cool quick post ;-) that will definitely be useful for our communities.

    I was working in the (french) WPML support forum before and sometimes it was getting very busy.
    I loved when I could solve issues though, it was awesome to see the client happy. Now that I’m in the documentation team I see a bit less the”direct satisfaction”. I’m kind of missing it, I think you see which feeling I mean. :-)

    I know how busy you must be with the new Enfold version and I have seen on your FB page that some new features are being added to the next version. This is really cool.

    I would have another request Yigit. Could you share an access to your repo at GIT / SVN or other version control so that we can work together more easily – this will allow us not only to work together more effectively but also to follow beta & dev versions – so we can anticipate issues before clients encounter them. We really love Enfold and we have a lot of customers using it, we cant to ensure compatibility on the long term.

    What do you think about this?

    Thank you and sorry for the long message :-)

    Marine

    February 9, 2017 at 5:23 pm #744901
    MARINE LARMIER
    Guest

    We want to ensure* sorry for the typo

    February 9, 2017 at 5:33 pm #744908
    Yigit

    Hey Marine!

    Not at all :) Thank you for your efforts!

    Yes, i definitely know what you mean. That feeling is the reason why i wanted to work here. Sure, it gets busy and frustrating sometimes but those cannot beat that feeling :)

    I think that would be great but decision maker is always Kriesi. I informed him about this request as well. Please kindly wait to hear from us!

    Cheers!
    Yigit

    February 9, 2017 at 5:59 pm #744937
    MARINE LARMIER
    Guest

    Hi Yigit!

    I also liked the mix between frustration and accomplishment. Very opposite feeling though :)

    Keep me posted for the GIT access, no rush at all.

    I will publish a FB post about Enfold on WPML page soon and I will also send a newsletter to our clients.
    I will let you know when it’s done!

    Catch you later Yigit, have a nice evening!

    February 9, 2017 at 6:05 pm #744943
    Yigit

    Hi!

    I think we could call that mix “earning the satisfaction” :)

    Great! We will keep this thread open.

    Thanks Marine, you too have a nice evening!

    Cheers!
    Yigit

    February 16, 2017 at 9:55 am #747872
    MARINE LARMIER
    Guest

    Hi Yigit!
    How are you today?
    I was just wondering if you had any news about the GIT access for my developers and the compatibility team?
    Thank you Yigit in advance for your answer,

    All the best,

    Marine

    February 16, 2017 at 1:55 pm #747945
    Yigit

    Hey Marine,

    Great! Hope you are too!

    Kriesi is still very busy working on the update. He mentioned he will get in touch after we release the update :)

    Regards,
    Yigit

    March 6, 2017 at 3:01 pm #756437
    MARINE LARMIER
    Guest

    Hi Yigit!

    It’s me again. I hope you are doing well after this new release. How is it going with the new version of Enfold?

    My developers would love to test WPML with this new massive Enfold 2017 demo. Do you have any news on the GIT access for us? I’m sorry if I sound pushy, you may have a thousand things to deal with those days. We just want to follow you guys and ensure a great compatibility for both our clients.

    If you guys are still very busy (which I would completely understand) could we at least get the latest version by email?
    I already got some messages from our customers informing us about your release! (Well done for your communication ;-) )

    This is my email: (Email address hidden if logged out)

    Thank you so much in advance for your help and your consideration Yigit,

    I’m at your disposal if you need anything from us.

    Marine

    March 6, 2017 at 3:20 pm #756445
    Yigit

    Hey Marine!

    Thanks! It has been super busy after the update but we are trying our best to take care of each ticket in a timely manner :)

    We have already forwarded your message to Kriesi and he said he will get in touch with you when he is less busy.

    In the meantime, i am providing you needed information in private content field.

    Please let us know if there is anything else we can do to help :)

    Cheers!
    Yigit

    March 6, 2017 at 4:29 pm #756485
    MARINE LARMIER
    Guest

    Awesome! They will very happy to test it.
    Thank you a lot for taking the time to send it to me.
    I’ll write you if my developers need some extra info.

    Regarding to the repo access, no worries, we’ll wait for Kriesi email then.

    Good luck with the support today and thanks again for answering my ticket in a very nice timely manner too :-)

    Marine

    March 6, 2017 at 4:42 pm #756491
    Yigit

    Hey!

    Great! :)

    Sure, we are keeping this thread open in case you need any other information!

    Thanks! Enjoy the rest of your day! :)

    Best regards,
    Yigit

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