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  • September 3, 2015 at 8:47 pm #497993
    Lauren P.

    Hi Kriesi,

    We love your Enfold theme, however we seem to be having a problem after making a update, in which a white screen of death appears upon saving old products in WooCommerce. This does not happen with new products we create or on posts or pages. We’ve deactivated all plugins without any luck. Do you know why this might be occurring?

    Thanks,
    LP

    September 4, 2015 at 6:27 pm #498547
    Elliott

    Hey Lauren!

    Have you contacted Woocommerce support about this? What happens in the default theme?

    A white screen is usually a PHP error. Check your server error logs for any useful information.

    Be sure to deactivate all plugins while testing.

    Cheers!
    Elliott

    • This reply was modified 8 years, 7 months ago by Elliott.
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