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  • #238978

    Hi! I know that you have this thread about the safari video issue here: https://kriesi.at/support/topic/fullwidth-slider-video-not-playing-in-safari/

    But is there anything that I can do? I’m running Safari Version 7.0.2 and youTube is not working.

    #239008
    This reply has been marked as private.
    #239533

    Hey!

    Mind posting us the login data to the installation as a private reply as well so we can take a look at it in your backend?

    Cheers!
    Kriesi

    #239570
    This reply has been marked as private.
    #239592

    Hey!

    Unfortunately I can’t be sure here since the video is not allowed to be displayed in my country. this might affect the embedding of videos in general. Embedding a different video seems to work fine so this might be the cause of the problem…

    Is it possible for you to change the settings for the video on youtube? Or since you are using it as background video upload a new short version for example?

    Regards,
    Kriesi

    • This reply was modified 10 years ago by Kriesi.
    #239598
    This reply has been marked as private.
    #240039

    Hey!

    Currently the only possibility would be to remove the video altogether and just set a section background image…

    Best regards,
    Kriesi

    #240040

    Ok. Thank you!

Viewing 8 posts - 1 through 8 (of 8 total)
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